HOTEYE is an on the spot, on-time, web based telemetry GIS (Geographic Information System) management and alert system for personal computer, laptop, and advanced mobile phones. Designed for users on the move who are serious about management and control with on-time feedback.
How to enhance your HOTEYE viewing experience (do this before you login):
HOTEYE recognises your computer screen resolution when accessing the www.hoteyebasic.co.za login page. It is therefore beneficial to follow these instructions:
- Set your computer screen to optimal viewing resolution.
- Navigate to www.hoteyebasic.co.za using your internet browser of choice.
- Press F11 on your keyboard to hide the internet browser address bar.
- Press Ctrl + F5 on your keyboard to refresh the HOTEYE login page. This will allow the HOTEYE GIS system to update your screen size settings.
- Now you can enter your login details as described below
(You can press F11 again to restore the address bar or by moving your mouse to the very top of your computer screen)
How to log in:
First time users please login with the username and password provided or altered by yourself:
- Enter your username (not case sensitive).
- Enter your password (case sensitive).
- Then click on the "login" button.
How to change your login details:
- Login using your HOTEYE provided username and password.
- Click on the "Manage" drop-down menu button at the top left hand corner of your screen and click the "User Account" button.
- A new small form window will open with your current account details.
- Please update the form and replace the username and encrypted password.
- Click the "Update" button at the bottom of the form to save your new information.
- The form will refresh showing your new information and the following text message will appear at the bottom of the page: "User successfully updated".
- You can now safely close the form by clicking on the white "X" in the top right hand corner of the form.
Important: For security purposes please change your HOTSURE provided username and/or password.
How to recover your login details:
A do-it-yourself two button panic facility for your and your family/friends/co-workers’ mobile phones. Two types of emergencies can be assigned to buttons on your mobile phone which will alert your 5 selected buddies of your emergency and details via SMS.
A unit status report sent to users via SMS and/or email once or twice a day. This service monitors product performance, airtime, GSM signal, Alarm delivery, battery level and configuration effectiveness on behalf of the user. A vital service notifying users of product, network and/or configuration issues in a structured and timely fasion.
A great asset of the HOTEYE functionality is the ability to monitor units while on-the-move. This can be done via laptop use of the main HOTEYE web interface or via the HOTEYE mobile phone interface. This interface is a scaled down version of the main HOTEYE web interface and is specifically designed for mobile phone and PDA use. It is fast and does not require separate administration. Users can receive alarms via email and SMS on their mobile phones, view the maps, unit locations and movements.
Control room monitoring functionality
The most important purpose of the HOTEYE GIS system is risk management. One of the HOTEYE security functionalities includes the ability to use the HOTEYE web interface for monitoring units in a control room environment. This is regulated and the HOTEYE GIS system conforms to these base regulations.
Websites hosting and information dissemination
The HOTEYE GIS system web interface allows the hosting of websites for the dissemination of general information to the public.
Data received from units, entered by users and generated for dissemination is stored in a digital format for a minimum period of 10 years.
Data retrieval and dissemination
Data retrieved from units, entered by users and generated by the system is securely made available to users via the HOTEYE web interfaces.
Another handy feature of the HOTEYE web interface is the ability to create bookmarks of your most used map views and to select your favourite bookmark as your default bookmark. When logging in to the HOTEYE web interface the first view will be your selected default bookmark view. This will usually be your most commonly used map view. You can then scroll through your stored bookmarks for easy bookmark navigation or use the normal map tools for navigation.
Precision measuring tools
The HOTEYE web GIS interface is extremely accurate and can be used to measure distance, circumferences and areas. This functionality coupled with the detailed map information and unit data makes the HOTEYE GIS system an extremely handy tool for precision management and research.
GPS enabled units and the ability to draw virtual fenced zones with the HOTEYE online Geometries tool, facilitates virtual fence functionality. The HOTEYE GIS system is therefore able to detect virtual fence entry and exit movement of GPS enabled units and notify users accordingly.
The HOTEYE GIS system boats many artificial intelligence functions such as its ability to read and answer SMSes. Both users and non users can test the system, ask the system questions, send information and even ask general user and enquiry related information via SMS text messaging.
Due to the vast number of HOTEYE users it is necessary to facilitate fast communication to specific or groups of users. One of the fastest methods used by the HOTEYE GIS system is via SMS.
Due to the vast number of HOTEYE users it is necessary to facilitate general communication to specific or groups of users. One of the methods used by the HOTEYE GIS system is to send this information on via email.
Unit battery low detection
Battery low functionality is built in to units for early notification. A second function is built into the HOTEYE GIS system to ensure that the user is notified well in time of this condition. On top of that it is possible to monitor battery levels with the “Track information” tool as well as the “View”, “Data function” on the HOTEYE web interface.
HOTEYE unit configuration facility allows a user to reconfigure the settings of their units “over the air”. Settings such as alarms, alarm sets, GPS accuracy, reporting intervals, scheduling, on/off switching, etc.
Unit configuration detection
HOTEYE unit configuration facility allows a user to reconfigure the settings of his units “over the air”. The HOTEYE GIS system monitors both the delivery and action of the sent configuration.
Alarm dismissal tracking
This is a function of control room based monitoring and the HOTEYE GIS system offers the user the ability to monitor units live and to manually dismiss alarms by entering a reason for dismissal for each alarm. The history of dismissals is recorded and can be viewed by using the alarm history function.
User clicks/usage history
All HOTEYE actions/clicks are recorded. This generates an automatic user usage audit trail. Any action performed by a user and administrator on the HOTEYE GIS system is recorded in detail.
Online training and user help
The HOTEYE GIS system boats self help “Info”, “FAQ”, pop-up and tool features for both first time and professional users.
Help and suggestions ticketing
HOTEYE enables users to submit help tickets and even make service and functionality suggestions/requests via a “Help and suggestions” function.
Help and suggestion ticket progress tracking
Users are able to monitor the progress of their help and suggestion requests online and status updates are automatically emailed to the user’s email address.
This feature allows a user to setup automated unit reports to be emailed on a schedule. This is extremely handy if you need to receive specific unit performance reports on a daily or weekly basis.
The most common methods of information dissemination are via SMS. The sending, delivery and time of the delivery of such information is recorded by the HOTEYE GIS system. This information is used to monitor the HOTEYE GIS system effectiveness and speed of service by both users and administrators.
Alarm delivery tracking and viewing
The most common methods of alarm information dissemination are via SMS. The sending, delivery and time of the delivery of such information is recorded by the HOTEYE GIS system. This information is used to monitor the HOTEYE GIS system effectiveness and speed of service by both users and administrators. The history of the sent alarms can be monitored under both the alarm history and alarm SMS sent viewer functionalities of the HOTEYE web interface.
Data sent from units requires analysis during receipt and storing. This is to extract any alarm related information for immediate dissemination.
Unit data communication is encrypted for your security and requires decryption on receipt to enable information dissemination.
SMS alarm sending
When alarm condition information is received from units it must be disseminated in micro seconds. This is facilitated by pre-analysis of information received before processing and storage. A SMS alarm is then sent to the user/s containing detailed information such is; time of alarm, GPS position accuracy, GPS coordinates and a detailed map showing the last known position of the unit with the selected amount of movement history. This service is ultra fast and is tailor made for almost any mobile phone in use today.
Email alarm sending
When alarm condition information is received from units it must be disseminated in micro seconds. This is facilitated by pre-analysis of information received before processing and storage. An email alarm is then sent to the user/s containing detailed information such is; time of alarm, GPS position accuracy, GPS coordinates and a detailed map showing the last known position of the unit with the selected amount of movement history. This service is ultra fast and is tailor made for services such as Black Berry.
Data backup and security
The true value of the HOTEYE GIS system is the safe and accurate collection, recording, storage and dissemination of data. Data retention is critical and is automatically backed up and stored both locally and off-site. Access to data is user level password protected.
The internet is not a safe environment and accessible to an international audience of criminals. The HOTEYE GIS system resides in a militarised zone for ultimate security.
The HOTEYE GIS system also utilises email to dissemination to end users. SPAM emails and emails containing viruses, etc. pose a threat to users. Therefore the HOTEYE GIS system also boats its own mail servers for ultimate protection. All HOTEYE functions, software and hardware, are developed in-house and owned by the company group.
User access security
User access is password protected and user passwords are self managed.
HOTEYE hardware is located in secure offsite vaults. No access is allowed. Not even to staff members.
General detailed mapping generation and dissemination
The HOTEYE GIS system performs the function of a geographic information system with a detailed map dataset of the world with information such as soil, geology, vegetation, biomes, topography, rivers, dams, points of interest, parks, roads, railways, towns, buildings, municipalities, traditional areas, farms, land cover, land use, world heritage sites, protected areas and satellite imagery.
Map data storage
The HOTEYE GIS system also performs the function of a geographic information system and stores map information submitted by users, generated by users and devices and uploaded by system administrators in digital format.
DIY mapping generation, storage and dissemination (Geometries)
The HOTEYE GIS system performs the function of a geographic information system and allows users to draw and therefore generate their own maps by using the online Geometries function tool of HOTEYE.
The HOTEYE geographic function truly comes alive with its ability to show GPS units’ whereabouts in near real-time on top of its richly detailed mapping data sets.
User account management
The user account management functionality on the HOTEYE GIS system web interface allows users to self manage their accounts: contact details, login details, default bookmarks, alarm SMS numbers and email addresses.
Users are able to manage their units via the user management function on the HOTEYE web interface: Tracks to display, track appearance, historical data, unit image, unit name, alarm handling, etc.
Unit airtime account management
Units are linked to user selected airtime packages. The usages of these airtime accounts are managed by the HOTEYE GIS system which notify users of upcoming renewals and usage.
The HOTEYE GIS system allows users to self manage their unit functionality. Alarm sets and types can be user controlled on the unit itself via the HOTEYE unit configuration function and on the HOTEYE GIS system itself via the unit alarm control function. Non-priority alarms can therefore be activated on units and logged by the HOTEYE GIS system while the sending thereof via SMS and email can be blocked.
Stock and service management
It is always nice to know what happens backstage and of these functions also performed by the HOTEYE GIS system are stock, orders and service management .
Contingency is critical in any security related system. The HOTEYE GIS system self manage its safety-critical systems to prevent/limit the loss of information and functionality.
Unit history tracking
Another useful function of the HOTEYE GIS system is unit history tracking. This facility keeps track and logs the history of each and every unit. From assembly to end of life.