FIELD SUPPORT & KNOWLEDGE BASE
Designed for harsh field conditions where cell connectivity is zero. Access offline-ready installation guides, interactive Fresnel zone simulators, and direct field engineering dispatch lines.
Sub-1GHz Wi-Fi HaLow Line-of-Sight & Mast Elevation Simulator
Sub-1GHz (868MHz in South Africa) penetrates dry bush and acacia foliage up to 10x further than 2.4GHz Wi-Fi, but physical mountain ridges and ironstone koppies create total RF shadows. Use this calculator to determine the required mast height.
At 6m elevation on undulating Karoo terrain, a single HC-R1 solar repeater covers approximately 14,500 hectares. Ensure the fibreglass collinear omni is mounted at least 1.5m above the solar panel frame to prevent back-lobe attenuation.
Official Technical Manuals & Field PDF Guides
100% offline documentation for remote field tablets and print
HOTCORE-C1 Dual-Collar Moat Installation Guide
Step-by-step instructions for fitting the ballistic belt, adjusting the throat load cell strain gauge, and calibrating the 1:20 smart-to-decoy collar sentinel ratio.
HC-R1 Solar Mast Lightning & Earthing Protocol
Essential grounding techniques for Highveld lightning country. Copper rod depth, surge arrestors, and galvanic corrosion prevention in alkaline soils.
SAIDSA By-Law 25 Control Room Integration
Standard operating procedures for private security control rooms: 60-second priority SLA queue, immutable audit logging in tbldismissalarm, and operator callsign dispatch.
Direct WhatsApp Field Engineering
Immediate RF and hardware advice from our technical team
Are you standing on a windmill or mountain ridge needing confirmation on your Sub-1GHz beacon RSSI? Our field engineers operate dedicated WhatsApp support channels across all 9 provinces.
Log Field Diagnostic Ticket
Encrypted transmission to Pretoria engineering lab